Client Success
Your Success,
Our Priority.
At Whoz, our support plans are designed to ensure your success—whether you’re just getting started or aiming to maximize every advantage from our solutions.
Accelerate Your Success
with Dedicated Support
Welcome to Whoz Success Plans—designed to help you reach your goals faster and with confidence. Whether you want to boost adoption, maximize value, or prepare for the future, our personalized support packages offer expert guidance and exclusive resources to ensure you get the most out of Whoz.
Success Plan Premier:
Improve Usage and Adoption
Direct Expert Access:
Connect with Customer Success experts for
tailored guidance and best practices.
Ongoing Optimization:
Benefit from regular health checks and actionable
usage plans for continuous improvement.
Reliable Performance:
Enjoy fast technical support, assistance with new releases,
and comprehensive knowledge resources.
Future-Ready:
Gain insights and recommendations, participate in Beta workshops,
and stay informed with major release presentations.
3 Good Reasons to Adopt a Success Plan
Stay Ahead
Prevent issues before they happen
with proactive support.
Tailored for You
Enjoy solutions and advice
customized to your goals.
See Real Results
Experience faster outcomes and
greater value from your investment.
Success Plan Signature:
Maximize Value and Performance
Dedicated Guidance:
Work with a Designated Customer Success Manager
and continuous expert coaching.
Community & Learning:
Access annual training refreshers
and participate in the Whoz Ambassadors community and events.
Proactive Issue Resolution:
Get personalized release insights, feature previews,
and priority support.
Business-Driven Results:
Benefit from business-aligned success reviews, ROI evaluation,
and actionable market trend insights.
Choose the plan that matches your ambitions
whether you need reliable support or a strategic partner on your path to transformation.
Service Level Agreements
Our commitment to your success includes clearly defined Service Level Agreements.
With Whoz, you benefit from:
Guaranteed Response Times:
Fast and reliable support for every inquiry.
Priority Resolution:
Issues are addressed according to their urgency, ensuring critical business functions are protected.
Performance Monitoring:
Regular reviews and detailed reporting to ensure your expectations are consistently met.
What truly sets Whoz apart is not just their innovative AI platform, but the deep expertise and empathy of their team. From the very beginning, it felt like they truly understood the unique challenges facing our global workforce, and they worked alongside us—not just as a provider, but as a partner. Their support team consistently listens to our needs, helps us adapt quickly to changing project requirements, and always challenges us to achieve better results.
Whoz isn’t just a tool—it’s a strategic partner. Their team took the time to deeply understand our project staffing pain points across multiple organizations and adapted their support accordingly. Their ability to listen, challenge our assumptions, and deliver insightful guidance has helped us unlock new efficiencies and successfully deploy talent where it matters most.
The Whoz team has demonstrated the ability to grasp our business objectives across several our entities. Their leadership and support teams are knowledgeable about our industry-specific needs, always available to help, and proactive in offering solutions tailored for our organization. This combination of robust technology and committed human expertise has been key to optimizing our project staffing globally.
Whoz Earns ScoreFact Certification for Customer Satisfaction Two Years in a Row.
For the second consecutive year, Whoz has received the independent ScoreFact certification for customer satisfaction, reflecting consistently high levels of client trust and positive outcomes. This distinction is awarded based on direct client feedback, which places the satisfaction indicator for the support and expertise of the Whoz team at more than 94% satisfied.
Throughout the certification process, customer needs remain at the core of the support service. Leading organizations such as Capgemini, Atos, Systra, Keyrus, Econocom, Open, and Akkodis rely on Whoz’s AI-powered workforce optimization platform to dynamically allocate talent, deploy teams efficiently, and streamline staffing for even the most complex projects.
The ScoreFact certification underscores a proven ability of Whoz support team to help customers achieve their goals of workforce management challenges and its impact on their performance.
Ready to Succeed?
We’re here for you every step of the way.
If you have questions or need assistance, don’t hesitate to contact our support team or visit our Knowledge Base Center